Methodist University Hospital
Address 1265 Union Ave. Memphis,TN 38104 Phone 901-516-7000 Hours Open 24 hours a day

Methodist University Hospital is the largest, most comprehensive hospital in the Methodist Healthcare system. It is a 617-bed facility located in the heart of the Memphis Medical Center.

As the major academic campus and principal teaching hospital of the University of Tennessee Health Science Center, we bring together research, medicine and innovation. This partnership supports multidisciplinary collaboration among doctors and clinical team members, leading to more advanced medical care for our patients. 

Accessing the campus:

The public entrance to the new Parking Plaza is on Eastmoreland. Visitors should turn west on Eastmoreland from Cleveland, and the entrance will be on the right. Guests parking in the Plaza will have a direct entrance into the Hospital from Level 1.

A newly constructed, covered walking bridge will lead into a new lobby/reception area in Wilson Hall.

Visitors may also utilize our complimentary valet at the main entrance off Bellevue.

For updated construction information, please visit our construction page.


Amenities and Hours


Main Lobby

Family Presence/Visiting Guidelines

Hospital Rooms and Critical Care/ICU

There are no set visiting hours. Partners in Care and close family may be with patients 24/7. Other guests are welcome according to the patient’s preference (including Critical Care/ICU) between 8:30 a.m. - 9 p.m. to respect quiet time and sleeping hours. Hours may vary on some units and floors. Please check with the nurses’ station if you have questions.  

Food and Dining

University Café

Main Hospital, Ground Level
Take elevators to Lobby (L) or 1. The escalator in the Thomas Wing will take you to the cafeteria on the Ground Level.
Hot meals served at the hours listed below. You may bring outside food into the dining room. A microwave is available for you.

Monday – Friday
Breakfast: 6:30 a.m. – 9:30 a.m.
Lunch:  10:30 a.m. – 2 p.m.
Dinner:  4 p.m. – 7 p.m.*
*Cafeteria closes at 10 p.m. nightly, and from 10 a.m. - 10:30 a.m. daily to transition from Breakfast to Lunch.

The Copper Spoon

Main Lobby, Floor 1
Gourmet coffee, soups, sandwiches, snacks, drinks and grab and go items available anytime.
Open 24 hours a day, 7 days a week. 

Gift Shop

Tower Wing, Floor 1 (near Lobby)
Fresh and silk flowers and plants, balloons, gifts, cards, drinks and snacks are available. Phone orders are welcome with free delivery within the Methodist University Hospital. 
Monday – Friday: 8 a.m. – 8 p.m.
Saturday: 9 a.m. – 7 p.m.
Sunday: Closed
Shop our online gift shop anytime


Main Lobby, Floor 1 (near Admissions Desk)

Family Care Center

Near Main Lobby, Floor 1

Outpatient Pharmacy

Main Lobby, Floor 1 (inside Plaza Coffee Shop)
Monday, Wednesday, Friday: 8 a.m. – 6 p.m.
Tuesday: 7 a.m. – 6 p.m.
Thursday: 8 a.m. – 7 p.m.
Saturday: 9 a.m. – 1 p.m.
Sunday: Closed

Internet Access

Free WiFi is available through the GUEST network. You'll be prompted to accept Methodist's terms and conditions by clicking the "I accept" button. The connection will automatically time out after eight hours of inactivity.


Visitors can park in any hospital lot for free. The main parking lot is located on Eastmoreland Ave.  

We now offer Free Valet Service from 6 a.m. - 6 p.m., Monday - Friday for patients and their families and visitors at the main entrance.

Patient Portal

When you check in to the hospital, you'll have the option of setting up an account for the myMethodist Patient Portal, where you can view at-home care instructions, lab results, and follow-up appointments. You can also use it to pay your bill online.


901-516-6660 or 901-516-6530
Emergencies: 901-516-7767

Security and Escorts

You may request a security officer to escort you to your car. Please dial “0” and ask the hospital operator for assistance. For your safety, security services are available 24 hours a day.


Snack and drink machines are located on most floors. The nursing station will be able to assist you with the nearest location.

Premier Services

Methodist University houses the latest technologies for diagnosis and treatment, including several centers that are unique in the Mid-South.

Additional Services

Clinical Awards & Accreditation