Methodist Le Bonheur Germantown Hospital

About Methodist Le Bonheur Germantown Hospital

Methodist Le Bonheur Germantown Hospital offers comprehensive and convenient care to the residents of Germantown, East Memphis and the surrounding areas. U.S. News & World Report consistently recognizes our 319-bed hospital as one of the best regional hospitals in the Memphis metro area and in West Tennessee.

Several of our specialty care programs have received national recognition. Our cardiology program holds American College of Cardiology Chest Pain Center accreditations in electrophysiology and percutaneous coronary intervention. These accreditations demonstrate our commitment to high-quality, evidence-based care for abnormal heart rhythms and chest pain. Additionally, our cardiac program is recognized as a Blue Cross Blue Shield Blue Distinction Center and has received the HeartCARE Center National Distinction of Excellence accreditation from the American College of Cardiology.

If you experience a stroke, the Methodist Le Bonheur Germantown Hospital Stroke Center can help. As a certified stroke center, we consistently demonstrate our dedication to patient safety and high-quality stroke and cerebrovascular disease care.

We also lead the way in many surgical procedures. Methodist Le Bonheur Germantown Hospital is recognized as a Blue Cross Blue Shield Blue Distinction Center for bariatric surgery and knee and hip replacements. Our bariatric surgery program is also a designated Cigna Center of Excellence and is accredited as a Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program Comprehensive Center for Metabolic and Bariatric Surgery.

In all areas of Methodist Le Bonheur Germantown Hospital, we’re dedicated to providing the safest possible environment for our patients, team members, visitors and community. Additionally, we’ve earned the U.S. Environmental Protection Agency’s ENERGY STAR certification and the Leadership in Energy Efficient Design Gold Certification from the U.S. Green Building Council.


Hospital Info

Services

"The heart of our vision is providing compassionate care to improve every life we touch."

Rebecca Cullison, President of Methodist Le Bonheur Germantown Hospital

Why You Should Choose
Methodist Le Bonheur Germantown Hospital

Best Regional Hospitals US News
CPCpci_ACC_seal
CPCpci_ACC_seal
University American Heart Association Gold Plus Stroke Award
DNV-GL_Hospital
DNV-GL_PSC
Heart Care Center
Heart Failure Seal
ACC As Cardiac Cath Lab Accreditation
American College of Cardiology Chest Pain Center - Accreditation with Percutaneous Coronary Intervention, Version 7
Blue Cross Blue Shield Blue Distinction Center - Bariatric Surgery
Blue Cross Blue Shield Blue Distinction Center - Cardiac Care
Blue Cross Blue Shield Blue Distinction Center - Knee and Hip Replacement
Cigna Center of Excellence - Bariatric Surgery
MBSAQIP accredited as a Comprehensive Center for metabolic and bariatric surgery.
DNV-GL Certified Primary Stroke Center
Green Building Award - Leadership in Energy Efficient Design Gold Certification, U.S. Green Building Council
Green Building Award - U.S. Environmental Protection Agency’s ENERGY STAR certification
HeartCARE Center, a National Distinction of Excellence

Planning Your Visit

The Pavilion at Methodist Le Bonheur Germantown Hospital offers expert care for expecting and new moms and their babies. From prenatal visits to labor and delivery, postpartum care and lactation support, our maternity health experts are here to provide the care you need.

Our spacious labor, delivery and recovery rooms provide a comfortable environment for women and their support partners and families. Whether your delivery is low or high risk, we provide personalized care for all births. Methodist Le Bonheur Germantown Hospital has received the highest ranking for high-risk deliveries by the Memphis Business Group on Health.

A board-certified OB-GYN is available 24 hours a day. For babies born preterm or with medical needs, our on-site Level III Neonatal Intensive Care Unit provides specialized care for babies born at a gestation period that’s greater than 23 weeks.

We also offer classes to help you and your family prepare for the arrival of your little one.

Methodist Le Bonheur Germantown Hospital is located at 7691 Poplar Ave., Germantown, TN, 38138.

You can contact the hospital at 901-516-6000.

Our campus is conveniently located on Poplar Avenue, approximately 4 miles east of the I-240, US-72 E/Poplar Avenue exit.

Parking is available throughout the campus, as well as in two parking decks:

  • The Main Parking Deck is located off the Poplar entrance.
  • The Pavilion Parking Deck is located next to the Pavilion off Germantown Road.

The campus is also accessible via the Memphis Area Transit Authority (MATA) Route 50 bus.

Visitors are welcome at Methodist Le Bonheur Germantown Hospital between 8 a.m. and 8 p.m. Patients can also have one overnight visitor in their room, except in the Intensive Care Unit (ICU).

The Emergency Department entrance is open 24 hours a day. All other hospital doors are locked from 9 p.m. to 5 a.m.

You may request a security officer to escort you to your car for increased safety and peace of mind.

Security services are available 24/7. Call 901-516-6660 to reach the security office. You can also dial “0” on any hospital phone and ask the operator for assistance.

The Methodist Le Bonheur Germantown Hospital dining room is located on the first floor of the main hospital building. The dining room is open 7 a.m.-7 p.m., Monday to Friday, and 8 a.m.-7 p.m., Saturday and Sunday, and offers drinks, grill items, a salad bar and snacks. Hot meals are served at the following times:

- Breakfast:
7 a.m.-10 a.m., Monday to Friday, 8 a.m.-10 p.m., weekends
- Lunch: 11 a.m.-2:30 p.m., seven days a week
- Dinner: 4 p.m.-7 p.m., seven days a week

The grill closes at 4 p.m. on weekends.

The Pavilion Market is located in the lobby of the Pavilion and offers a 24/7 self-checkout vending market. The market is stocked daily with snacks and fresh meal options, such as salads and sandwiches. Freshly ground Starbucks coffee is also available.

Vending machines with drinks and snacks are also available on most floors. Ask at any nursing station to be directed to the nearest vending machine.

Additional nearby dining options include the following:

  • Arby’s
  • Chicken Salad Chick
  • Chili’s Grill & Bar
  • Firehouse Subs
  • McAlister’s Deli
  • McDonald’s
  • Panera Bread
  • Smoothie King
  • Starbucks
  • Taziki’s Mediterranean Cafe

Looking for a place to stay while visiting a loved one or receiving extended services? There are multiple lodging options convenient to the Methodist Le Bonheur Germantown Hospital campus, such as:

  • Extended Stay America - Memphis - Germantown West
  • Hampton Inn & Suites Memphis Germantown
  • Hilton Garden Inn Memphis East Germantown
  • Home2 Suites by Hilton Memphis East Germantown
  • La Quinta Inn & Suites by Wyndham Memphis Primacy Parkway

The Methodist Le Bonheur Germantown Hospital campus offers many amenities to make your stay or visit more comfortable.

ATM

An ATM is located on the first floor in the lobby of the main hospital building.

Chapel

The chapel is in the main hospital building on the first floor.

Internet Access

Free Wi-Fi is available through the GUEST network. You'll be prompted to accept our terms and conditions by clicking the "I accept" button. The connection will automatically time out after eight hours of inactivity.

Outpatient Pharmacy

The Methodist Le Bonheur Germantown Hospital outpatient pharmacy can fill your prescriptions before you head home.

The pharmacy is located in Medical Building B, next to the Emergency Department (ED). The Outpatient Pharmacy hours are:

  • Monday - Friday: 7 a.m. to 7 p.m.
  • Saturday: 9 a.m. to 3 p.m.
  • Sunday: Closed

Contact Us

For further assistance please feel free to contact us directly.

Contact Us

Need help getting around the hospital?

To find a specific department or learn more about getting around Methodist Le Bonheur Germantown Hospital

View Campus Map

Patient Stories

Future Eagle Scout Making an Impact

Future Eagle Scout Making an Impact

In an effort to achieve his Eagle Scout rank, Boy Scout Seth Warner raised $800 in donations for supplies to make five picnic tables at Methodist Le Bonheur Germantown Hospital.

Baby Sebastian Mata Ortiz

Baby Sebastian Mata Ortiz

Weighing a mere 1 pound and 13 ounces at birth, Sebastian Mata Ortiz is now growing and thriving because of the care he received from the experts in the Neonatal Intensive Care Unit (NICU) at Methodist Le Bonheur Germantown Hospital.

A New Man at 92

A New Man at 92

As a retired engineer turned marketer, Jim Clancy is a man that enjoys staying active. But after 92 years, his heart began to slow him down.

Her Fight is a Marathon

Her Fight is a Marathon

Elisa has had cancer five times since the age of 16. Because of her cancer diagnoses, Elisa went through extensive radiation treatment, which doctors believe ultimately caused her heart condition.

Living Her Christian Faith

Living Her Christian Faith

Mrs. Hamilton is best known for her keen sense of humor, caring attitude and spirit of giving. She has been a dedicated volunteer at Methodist Le Bonheur Healthcare, having first volunteered in 1979 at Methodist University Hospital on the cancer floors.

A Difficult Pregnancy

A Difficult Pregnancy

“I was scared,” said Lindsey. “It was very difficult to hear that so many things could go wrong. An amniocentesis test was performed that showed the baby was fine, so we decided we’d take a chance.”

Visits with Pearl

Visits with Pearl

Animal therapy dogs are quite common, but what about a therapy llama? Pearl is a therapy llama who is a part of the Mid-South Therapy Dogs.

Watchman provides new life for AFib patient

Watchman provides new life for AFib patient

Memphian Barbara Dowell was diagnosed with AFib in 2011 and had been on a prescribed blood thinner since she has diagnosed. She has had difficulty maintaining a therapeutic level with her blood thinner.