Le Bonheur Children's Hospital

Family and friends are always welcome at Le Bonheur, and there are no set visiting hours. Please review this list as your prepare for your visit.

Le Bonheur knows that it takes more than the best medicine to help a child get well. A variety of services — from pet therapy to pastoral care to tutoring — are focused on taking care of the whole family.

Learn more about Le Bonheur's Child and Family support services.

Welcome Desks are located in the main hospital on Lobby Level and in the Research Center on the Ground Floor. Representatives at the Welcome Desk can help answer questions and locate resources you may need.

A trained lactation consultant helps the breastfeeding mother and baby by offering support, special equipment and supplies if needed. Lactation rooms are located on the 4th floor near pods A and C and on floors 5, 9 and 11.

Additionally, special dining accommodations are available for nursing mothers.

Le Bonheur has a creative arts room for patients’ and siblings’ use. It is located on the 9th floor. For hours and information, ask the child life specialist on your floor.

Families can feel a little more at home in the hospital, thanks to the Le Bonheur Club Family Resource Center. The center has a living room area and kitchenette where families can rest or share meals together, and a computer area provides families with space to work.

Le Bonheur has family rooms in many areas of the hospital. Playrooms for siblings and young family members are located inside the family rooms on the patient floors.

FedExFamilyHouse provides housing for out of town families of patients receiving care at Le Bonheur. The house includes 75 suites, four kitchens, multiple dining areas, indoor and outdoor recreational space, an office for families and other amenities.

It is located across the street from the hospital at the intersection of Poplar Avenue and S. Pauline.

Le Bonheur provides appropriate auxiliary aids and services free of charge. These services include: sign language interpreters and oral interpreters, phones, written materials, assistive listening devices, telephones compatible with hearing aids, and televisions with caption capability or closed captioning of most hospital programs.

Spanish interpreters are also available upon request.

Family laundry areas are available on every hospital floor, with the exception of critical care areas. Laundry supplies may be found at the nurse’s station.

Patients and families can enjoy a trip to the movies by visiting the Room of Magic. Located on the hospital’s Lobby Level, the movie theater has a 13-foot motorized screen with speakers built into the walls.

The theater is designed to accommodate IV equipment, wheelchairs and other special needs of our patients. For hours and movie times, ask the child life specialist on your floor.

Parent mentors are trained Le Bonheur parents who are effective managers of their own child’s health care. They provide peer support, coping strategies, partnership with the health care team, offer suggestions for navigating the journey and the parent’s role in his or her child’s care.

An outpatient pharmacy is available for over-the-counter drugs and prescriptions. Most insurance is accepted.

• Monday - Friday: 9 a.m. to 5:30 p.m.

Playrooms are located on most inpatient floors inside the family room and are designed to help patients escape from the stress of hospitalization.

They are open to families and patients of all ages, and are equipped with video games, board games, puzzles, art supplies and much more.

Respite care is a free service provided for your child if you need to leave the hospital. A trained hospital volunteer will sit with your child for two to three hours and help him or her with any needs he or she might have.

Le Bonheur is home to an accredited school program providing year-round school services to patients in grades K-12. These services help your child remain on track with classmates and are provided at no cost to families.

The Teen Room is a special place just for teenage patients and siblings to hang out. It is equipped with age-appropriate games, activities and other materials.

When you check in to the hospital, you'll have the option of setting up an account for the myLeBonheur Patient Portal, where you can pay hospital and doctor's office bills online, request an appointment, and complete a profile with Le Bonheur so we know the best way to get in touch with you.