Notice of Data Breach

Substitute Notice of Past Data Breach

On February 1, 2018, Methodist received information of instances of patients who had been treated in emergency rooms after motor vehicle accidents allegedly being contacted shortly thereafter by an external party who was offering them appointments to follow-up with an injury clinic and an attorney in order to pursue legal action for their accident.

Methodist promptly began an internal investigation and alerted the appropriate state and federal law enforcement authorities. Law enforcement requested that Methodist delay notifications to patients so as not to impede their investigation. Throughout, we worked collaboratively with law enforcement and implemented targeted monitoring for this type of activity based on the information we were provided by law enforcement.

Beginning in April 2022, after the law enforcement delay was lifted, we began notifying impacted patients as their contact information was identified as having been potentially shared inappropriately. Methodist has been advised by law enforcement authorities that they have not found evidence that patient information other than contact information was disclosed.

Federal authorities confirmed that no financial information was disclosed. Out of an abundance of caution (as part of their routine financial practices), individuals are always advised to remain vigilant and closely monitor financial accounts and credit reports for inaccurate information and to report any unusual activity to law enforcement.

For more information, potentially affected individuals can call toll free 1-800-298-2295 between the hours of 8am - 5 pm ET (Monday through Friday – except holidays). (Calls may go to voice mail but will be returned as soon as possible.)