Methodist Le Bonheur Germantown Hospital

Methodist Le Bonheur Germantown Hospital
Location Type: Hospital

Methodist Le Bonheur Germantown Hospital

7691 Poplar Ave.
Germantown, TN 38138

Open 24 hours a day

At this location

Methodist Le Bonheur Germantown Hospital is a nationally recognized, 319-bed, full service hospital located in a community setting. Also located on campus is the Pavilion.


Clinical Awards & Accreditations

Green Building Awards

  • Leadership in Energy Efficient Design Gold Certification, U.S. Green Building Council; Methodist Germantown – Pavilion
  • U.S. Environmental Protection Agency’s ENERGY STAR certification, Methodist Germantown

Amenities and Hours


Main Lobby

Family Presence/Visiting Guidelines

Hospital Rooms and Critical Care/ICU

There are no set visiting hours. Partners in Care and close family may be with patients 24/7. Other guests are welcome according to the patient’s preference (including Critical Care/ICU) between 8:30 a.m. - 9 p.m. to respect quiet time and sleeping hours. Hours may vary on some units and floors. Please check with the nurses’ station if you have questions.  

Food and Dining

Dining Room

Main Hospital, Floor 1
Hot meals served at the hours listed below. Snacks, drinks, grill items and salad bar available anytime.
Dining Room Hours: Monday – Friday
General Hours: 7 a.m. – 7 p.m.
Breakfast: 7 a.m. – 10 a.m.
Lunch:  11 a.m. – 2:30 p.m.
Dinner:  4 p.m. – 7p.m.
Dining Room Hours: Weekends
General Hours: 8 a.m. – 7 p.m.
Meal times are the same as during the week, with the exception of breakfast from 8 a.m. – 10 a.m. The grill closes at 4 p.m. during the weekend.

The Hope Card - a cafeteria gift card

The Pavilion Bistro

The Pavilion, Floor 2
Smoothies, gourmet coffee drinks and grab and go items.
Monday – Friday: 8:30 a.m. – 3 p.m.

Gift Shops

The Lobby Gift Shop

Main Hospital Lobby
Monday – Friday: 10 a.m. – 4:45 p.m.
Saturday: 10 a.m. – 2 p.m.
Sunday: Closed

The Pavilion Gift Shop

The Pavilion Lobby
The Women’s Boutique inside the Pavilion Gift Shop offers lactation support products and pump rentals for new mothers.
Monday – Saturday: 10 a.m. – 4:45 p.m.
Sunday: Closed

The Hope Card - a cafeteria gift card

Internet Access

Free WiFi is available through the GUEST network. You'll be prompted to accept Methodist's terms and conditions by clicking the "I accept" button. The connection will automatically time out after eight hours of inactivity.

Methodist Germantown Outpatient Pharmacy

(located in Medical Building B-behind ER)
7705 Poplar Ave. Suite 170
Germantown, TN 38138

Fax 901-516-4104

Hours: Mon-Fri 7 a.m. - 7 p.m.
Saturday 9 a.m. - 3 p.m.


Visitors can park in any hospital lot for free.  There are lots on all sides of the hospital and parking garages on the north (Poplar Ave.) side of the hospital and behind the Pavilion.

Patient Portal

When you check in to the hospital, you'll have the option of setting up an account for the myMethodist Patient Portal, where you can view at-home care instructions, lab results, and follow-up appointments. You can also use it to pay your bill online.


901-516-6660 or 901-516-6530
Emergencies: 901-516-7767

Security and Escorts

Except for the Emergency Department Entrance, doors are locked from 9 p.m. to 5 a.m. You may request a security officer to escort you to your car. Please dial “0” and ask the hospital operator for assistance. For your safety, security services are available 24 hours a day.


Snack and drink machines are located on most floors. The nursing station will be able to assist you with the nearest location.

Leadership for this Location