Emergency Care at Methodist Le Bonheur Germantown Hospital - Methodist Le Bonheur Healthcare

Emergency Care at Methodist Le Bonheur Germantown Hospital

For immediate care, call 911.

If you are experiencing severe or sudden symptoms, have been involved in an accident, or are experiencing severe reactions, please visit the nearest Methodist Le Bonheur emergency room or dial 911 for immediate assistance.

 

Methodist Le Bonheur Germantown Hospital

7691 Poplar Ave.

Germantown, TN 38138

Get Directions

The emergency entrance is clearly marked with signage and is accessible 24/7 from the north side of the hospital campus. Parking is available directly surrounding the emergency department entrance.

 

24/7 Emergency Services in Germantown

When emergencies strike, count on the experienced team at Methodist Le Bonheur Germantown Hospital’s Emergency Department. Our state-of-the-art emergency room provides comprehensive, compassionate care for patients of all ages in Germantown, East Memphis and the surrounding communities.

 

Current ER Wait Times

Our wait time tracker provides updates on current emergency room wait times at Methodist Le Bonheur Germantown. Notice: Wait times are estimates and reflect the average time from registration to medical screening exam. They do not indicate the average wait for treatment. Patients are seen based on the urgency of their medical needs, not the order of arrival.

ER Wait Times

 

Advanced Emergency Care

Our Emergency Department features 31 beds with access to the latest medical technology to address everything from minor injuries to critical conditions. Each room is designed to maximize patient comfort while allowing our medical team to deliver efficient, effective care.

Our comprehensive emergency services include:

  • 24/7 surgical care
  • Advanced cardiac monitoring
  • Cutting-edge diagnostic imaging
  • Rapid triage assessment
  • Seamless hospital admission when needed
  • Stroke care protocols

 

Specialized Emergency Services

As part of the Methodist Le Bonheur Healthcare system, our Germantown emergency room also offers dedicated pediatric emergency care. Our specially trained pediatric emergency staff understands that children aren’t just small adults — they require unique approaches to diagnosis, treatment and emotional support during emergencies.

Our pediatric emergency services include:

  • Age-appropriate pain management techniques
  • Child-friendly examination rooms
  • Direct connection to Le Bonheur Children’s Hospital when advanced care is needed
  • Pediatric-specific medical equipment
  • Staff trained in pediatric emergency medicine

 

Award-Winning Care & Accreditations

Methodist Le Bonheur Germantown Hospital’s Emergency Department maintains prestigious accreditations that demonstrate our commitment to excellence:

  • American College of Cardiology Accreditations: Chest Pain Center with Percutaneous Coronary Intervention (PCI), Version 6; Electrophysiology; Cath Lab; Heart Failure
  • American College of Cardiology: HeartCARE Center National Distinction of Excellence
  • DNV-GL Certified Hospital
  • DNV-GL Certified Primary Stroke Center

These recognitions reflect our dedication to maintaining the highest standards in emergency medicine and delivering optimal outcomes for our patients.

 

When to Visit Our Emergency Room

Visit our emergency room in Germantown for:

  • Chest pain or difficulty breathing
  • High fever, especially in children
  • Major injuries or trauma
  • Mental health crises
  • Poisoning or overdose
  • Severe abdominal pain
  • Severe allergic reactions
  • Severe headache
  • Signs of stroke
  • Uncontrolled bleeding

Not sure if you need the emergency room or urgent care? Understanding the difference can save you time and money. If you’re not experiencing a life- or limb-threatening emergency, one of our four Methodist Minor Medical Centers might be the right option.

For life-threatening emergencies, always call 911.

 

Why Choose Methodist Le Bonheur Germantown Emergency Room?

When every minute counts, choose the emergency room that combines medical excellence with compassionate care. Our Germantown Emergency Department brings together experienced emergency physicians, specialized nurses and advanced technology to provide exceptional emergency care right in your community.

ER Wait Times

*Note: Wait times are estimates and reflect the average time from registration to medical screening exam. They do not reflect the average wait for treatment. We treat patients based on the urgency of their medical needs, not the order of arrival.

 

Always call 911 for limb- or life-threatening emergencies.

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