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Patient & Family-Centered Care

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A new culture of patient care is one in which patients and their families are active in their care, are engaged as integral members of the health care team, have a voice that is heard and are involved in making decisions about their care.

Our guiding principles for patient and family-centered care:

•Treat patients and families with dignity and respect.
•Provide clear, comprehensive information in ways that are useful and empowering.
•Create opportunities for patients and families to participate in ways that enhance their control and independence.
•Collaborate with patients and families to teach and guide us.