Medical Records

If you would like to request a copy of your medical records from Methodist Le Bonheur Healthcare (MLHC) at any time, complete the medical authorization form and mail to the P.O. Box below. 

MLHC Release of Information Dept. 
P.O. Box 40628
Memphis, TN 38174-0628

Please insure that all fields are completed in order to ensure timely completion of your request. A copy of your valid photo ID must be included with your request. 

If the patient is unable to sign, the requestor must provide DURABLE POWER OF ATTORNEY documentation along with a completed authorization form.

Turnaround time for request to be processed is 7 to 14 business days. 

If you have questions, or need further assistance, please call: 

For Methodist Le Bonheur and Germantown Hospitals: 901-516-7288
For Methodist University (Central), Olive Branch, and Fayette Hospitals: 901-516-8425 
For Methodist North and South Hospitals: 901-516-2414

To request a copy of your patient bill, please call our the centralized Patient Financial Services Department: 901-842-1255