Insurance & Billing


Methodist hospitals and services accept many commercial payment plans, including the ones below. For a full list or to find out if your insurance is in-network, please contact Patient Access at one of the numbers below.

  • Cigna
  • United Healthcare
  • BlueCross BlueShield of Arkansas
  • BlueCross BlueShield of Mississippi
  • BlueCross BlueShield - Blue Preferred
  • BlueCross BlueShield - Blue Select

2018 Plan Changes

Our physician practices, such as Methodist Medical Group- Primary Care and Sutherland Cardiology Clinic, are still in-network for BlueCross BlueShield of Tennessee Blue Network SSM plan and will continue to be in-network for 2018. But, depending on your specific coverage, any of our diagnostic services and care provided in a Methodist hospital may be out of network beginning in 2018. Our team will work with you to provide your care at the location that best fits your insurance plan.  Some employers offer a choice of BlueCross plans, and if that’s the case with your employer, you may want to look for a plan that includes the entire Methodist Healthcare family of facilities and services.

If you have any questions, we recommend that you reach out to one of the numbers below or contact BlueCross BlueShield of Tennessee at the number listed on your insurance card.

Le Bonheur insurance information

Methodist Medical Group - Primary Care 

Methodist Medical Group - Primary Care also accepts many commercial payment plans, including: 
  • AARP Medicare
  • Aetna
  • AHS
  • Blue Cross Blue Shield Mississippi (Mississippi locations only)
  • Blue Cross Blue Shield Tennessee (Tennessee locations only)
  • Cigna
  • Coventry
  • GEHA
  • HealthSpring
  • Humana
  • Mail Handlers
  • Mississippi Physicians Care Network (Mississippi locations only)
  • United Healthcare

Patient Access Contact Numbers

Le Bonheur Children's Hospital: 901-287-6370
Methodist Le Bonheur Germantown: 901-516-6000
Methodist North: 901-516-5378
Methodist South: 901-516-3770
Methodist University: 901-516-8166
Methodist Olive Branch: 662-932-9004


Do you have a question about your hospital bills? The Patient Financial Services Department can help. Please contact us with any questions or to arrange payment on your account.

Patient Financial Services
1350 Concourse Avenue
Suite 600 
Memphis, Tennessee 38104
Monday – Friday, 8:00 a.m. – 4:30 p.m.

Main number: 901-516-1000
For billing inquiries or to arrange payment: 901-842-1260 or 888-528-9775
To discuss refunds: 901-516-1067
For billing questions about Methodist Medical Group: 901-758-9900 

Financial Assistance Forms

Ways to Pay Your Bill

We accept cash, checks, MasterCard, Visa and Discover. You can pay:

  • By phone (credit card only): 901-842-1260 or 888-528-9775
  • Online – using myMethodist portal:
  • By mail
    • Patients – use the physical address above.
    • Payor groups or insurance – mail to:
      PO BOX 75947, Charlotte, North Carolina 28275