Patient Financial Services

Published On 07/11/2011

The Patient Financial Services Department is here to help you understand your hospital bills. Please contact us with any questions or to arrange payment on your account. We accept cash, check, MasterCard, Visa and Discover. We are able to take your payment with a credit card over the phone.

Location:

6077 Primacy Pkwy, Suite 400
Memphis, TN 38119
901.516.1000
Monday through Friday 8:00 a.m.– 4:30 p.m.

Frequently asked billing questions

Can I pay my bill online?

Yes, you can pay your bill through our myMethodist portal at www.methodisthealth.org/login.

Who do I call to make payment arrangements?

Please call 901.842.1260 or 888.528.9775 for billing inquiries and to make payment arrangements for services at any of the Methodist hospitals.

Where do I mail my payments?

If you are a patient: 6077 Primacy Pkwy, Suite 400, Memphis, Tennessee 38119

If you are with a payor group or insurance company: please mail payments to PO BOX 75947, Charlotte, North Carolina 28275

What is your primary address to visit the billing department or discuss my account?

6077 Primacy Pkwy, Suite 400

Who do I contact to find out if my insurance is in network with Methodist Healthcare?

Please contact Patient Access:
Methodist University - 901.516.8166
Methodist South - 901.516.3770
Methodist North - 901.516.5208
Le Bonheur Children's Hospital - 901.287.6370
Methodist Le Bonheur Germantown - 901.516.6000

Who do I contact to discuss a refund?

Please call 901.516.1067.

Who do I contact with billing questions related to the Methodist Primary Care Group?

Please call 901.516.0916.