The Joint Commission conducts periodic accreditation surveys at Methodist Le Bonheur Healthcare. The purpose of the survey is to evaluate the organizations’ compliance with nationally established Joint Commission standards.  The survey results are used to determine whether, and the conditions under which, accreditation should be awarded to Methodist Le Bonheur Healthcare.

Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided.

As a patient, family member, community representative or employee of Methodist Le Bonheur Healthcare you have the right to notify the Joint Commission regarding any concern about the quality of care provided, safety of care provided, or safety of the environment in which care is provided.  Anyone believing that he or she has pertinent and valid information about such matters should notify the Joint Commission using the contact information below.

Division of Accreditation Operations
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone:  1-800-994-6610
Fax:  630-792-5636
E-mail:  complaint@jointcommission.org

This notice is posted in accordance with the Joint Commission's requirements and may not be removed.