The Patient Financial Services Department is here to help you understand your hospital bills. Please contact us with any questions or to arrange payment on your account. We accept cash, check, MasterCard, Visa and Discover. We are able to take your payment with a credit card over the phone.

Location:
6077 Primacy Pkwy, Suite 400
Memphis, TN 38119
901.516.1000
Monday through Friday 8 a.m.– 4:30 p.m.

Frequently asked billing questions:

• Where do I mail my payments?
  If you are a patient: 6077 Primacy Pkwy, Suite 400, Memphis, Tennessee 38119
  If you are with a payor group or insurance company: please mail payments to PO BOX 75947, Charlotte, North Carolina 28275
• What is your primary address to visit the billing department or discuss my account?
  6077 Primacy Pkwy, Suite 400
• Who do I contact to find out if my insurance is in network with Methodist Healthcare?
  Please contact Patient Access:
  Methodist University - 901.516.8166
  Methodist South - 901.516.3770
  Methodist North - 901.516.5200
  Le Bonheur Children's Medical Center - 901.287.6370
  Methodist Le Bonheur Germantown - 901.516.6418
• Who do I contact to discuss a refund?
  Sonja Virgies - 901.516.1067
• Who do I contact to discuss my concerns or service received from Methodist Healthcare?
  Please contact our Patient Advocacy Department:
  Methodist University - Jean Evans, 901.516.8000
  Methodist South - Marilyn Albright, 901.516.3277
  Methodist North - Diane Anderson, 901.516.2508
  Le Bohneur Children's Medical Center - Kenneth Roark, 901.287.6350
  Methodist Le Bonheur Germantown - Suzanne Cole, 901.516.6953
• Who do I contact to make payment arrangements?  901.842.1260