Office Policies

Adults and older children: If you have a fever up to 103° for more than three days, call the doctor. If you have shortness of breath, chest pain, faintness, severe lightheadedness, loss of consciousness, mental status change or active bleeding, go to the nearest emergency room or call 911.

Patients should attend their doctor visit with their medications, as well as a list of all current medications you’re taking.

All diabetic patients – please come to the doctor with a log of your recent blood sugar amounts. We will provide you a log if you do not have one.

FAQ

Q. Do you see children?
A: We see patients of all ages. From newborns to senior citizens, myM.D. North Family Medicine can care for you.

Q. What should I bring to my first visit?
A: Bring any medication that you’re currently taking, along with a list of all prescriptions from your previous physician. If you are a diabetic, you should bring your insulin log with you to each visit.

Q. What does Dr. Payne-Johnson treat?
A: Dr. Payne-Johnson treats patients of all ages and backgrounds. From newborns to senior citizens, she has the capability to treat primary illnesses and provide preventive care to persons of all ages.

Q. Can you perform/process routine lab work at the office?
A: Yes. We can perform basic, routine tests such as blood and urine samples in our office.

Q. My child has been vomiting, what should I do?
A. Protocol is to rest for one hour with no food or drink, then try to consume ¼ cup of clear liquid, water or broth (no carbonated beverages/Gatorade). After 30 minutes, if vomiting stops, try eating Jello or drinking Gatorade. After one hour, if there’s still no vomiting, you may give your child clear soup. If at any time the child does vomit, start back at step one. It is not recommended to give medication to infants or toddlers for vomiting.

Most cases of vomiting are viral, and will pass with time. Once the patient has started tolerating food, it is recommended they stay on a bland diet. For infants, parents may start with half Pedialyte, half formula for up to three feedings.

After this, please return to normal formula. Lactose-free products, including milk and formula, may be substituted after a stomach illness. Breastfed babies can be given breast milk as normal.

Q. My child has diarrhea, what should I do?
A. No dietary changes should be made with the exception of dairy products. Once again, medications are not usually recommended. It is viral and will pass with time.

Q. My child or I have a fever, what should I do?
A. For children less than three months old, if they have a temperature over 104°, please call for an appointment. For older children and adults, call for an appointment if the temperature is over 103°. Infants under three months should not be given Tylenol or other medications, unless recommended by a physician.