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Employers are finding answers to many workplace concerns with an Employee Assistance Program (EAP). An EAP can help with cost containment issues related to healthcare, workplace accidents, low productivity, absenteeism and tardiness. At the same time, an EAP can help employees and their families deal with issues that may affect their personal lives and job performance.
Companies choose Methodist Healthcare because of experience, reputation and quality programs. We have worked with businesses in Memphis and the Mid-South for more than 20 years. Today, we serve companies ranging in size from 50 to 14,000 employees.
A diverse work force covered by EAP includes public utility workers, healthcare professionals, banking employees, educators and clergy. Together, our client companies total more than 40,000 employees. Your association with the Methodist EAP will ensure absolute confidentiality, high quality service and peace of mind for you, your employees and their families. A complete listing of companies under contract with Methodist Healthcare EAP is available upon request.
EAP Program Components:
- Master’s level counselors
- Problem assessments for employees and dependents
- Critical incident stress debriefing
- Substance abuse professional (SAP) evaluations
- Short-term counseling
- When necessary, referral to a quality, insurance-appropriate provider
- 24-hour emergency access to counselors
- Management training in referring employees to the EAP
- Employee education on-site at company
- Employee communications: brochures, payroll fliers, newsletters
- Quality control/evaluation
- Gatekeeping benefits (optional)
- Mental health managed care (optional)
- Internet Web site
Substance Abuse Professional Evaluations
SAP evaluations are offered to companies requiring Department of Transportation (DOT) evaluation. This type of evaluation usually follows a positive drug and/or breath alcohol screen. Included is a preliminary evaluation, secondary evaluation, treatment recommendation (if indicated), monitoring during treatment and a return to work evaluation with a follow-up schedule.
Methodist Healthcare EAP counselors who have the Substance Abuse Professional (SAP) designation have met DOT criteria, passed a national certification exam and are on the national registry.
Critical Incident Stress Debriefing
Examples of such incidents include bank robberies, the death of a co-worker, violence, natural disasters and accidents. The Methodist Healthcare EAP staff is trained and certified in debriefing work groups following such incidents.
For information on how you can provide this valuable service for your employees, call 901.683.5658 or 1.800.880.5658.
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