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ER Wait Times Available Online
last updated:
Thu, 8/19/2010 3:35 PM

Methodist Healthcare is the first hospital in Memphis to make Emergency Room wait times available online for all Methodist adult hospitals. Patients will be able to see approximately how long it will take to see a medical professional, such as a doctor or nurse practitioner, and choose which hospital emergency room best meets their needs.

Patient flow in emergency rooms constantly changes. By posting our wait times online, we’re giving our patients a tool they can use to make an informed decision about where to go for care.

Wait times are accessible online at, using a computer or mobile browser or by texting ERwait to 46786* to learn the wait time for Methodist Le Bonheur Germantown Hospital, Methodist North Hospital, Methodist South Hospital, or Methodist University Hospital. Wait times will be updated every two minutes.

Posting emergency room wait times on-line shows our commitment to providing our patients high-quality care and reflects how serious we are about increasing transparency.

A growing number of hospitals across the country are posting ER wait times online. Methodist joins hospitals that are posting wait times to let people know what to expect. The national average wait time to see a doctor or nurse practitioner in the emergency room is 60 minutes. Methodist typically beats that time with an average of 40 minutes.

The ability to post hospital wait times online and other integrated information systems are the result of six years of groundwork to create the electronic medical record that gives Methodist the ability to collect the necessary data. osting emergency room wait times on-line lets patients choose which hospital emergency room best meets their needs.

As always, in case of a life-threatening emergency, patients should go to the closest emergency room where they will be seen immediately, or call 911. *Standard texting rates may apply.

For more information about our Emergency Room wait times, visit

10 Reasons to Visit the Minor Med
last updated:
Mon, 4/26/2010 9:07 AM
  1. No appointments necessary
  2. Open 7 days a week, including holidays
  3. Four convenient locations (Hacks Cross, Cordova, Union Ave., & Olive Branch)
  4. Avoid long waits at the ER for minor injuries
  5. Quick turn around time
  6. Friendly, courteous, and knowledgeable staff
  7. Treatments for:
    Colds & Flu
    Ear Aches
    Sprains / Strains
    Minor Cuts and Burns
  8. Services, such as:
    Lab tests (including but not limited to: strep, flu, urinalysis, mono, accuchecks, and CBCs)
    Pregnancy tests
    Flu and Pneumonia Vaccines
    Worker's Compensation and Occupational Medicine
  9. Referrals made within the Methodist System
  10. Patient & Family-Centered Care - both patient and family are welcome in our facilities

So, the next time you can't get in to see your primary care physician, please stop in and see us at one of our Minor Med locations. You will find prompt friendly service and look forward to assisting you with your healthcare needs.


Gale Dering is the clinic manager at the Methodist Minor Medical Center on Hacks Cross. All opinions expressed here are those of their authors and not of their employer. Information provided here is for medical education only. It is not intended as and does not substitute for medical advice.


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Methodist Healthcare is an integrated health care delivery system, dedicated to the art of healing through our faith-based commitment to minister to the whole person. 1211 Union Avenue, Memphis, Tennessee 38104 • (901) 516-7000