Methodist Le Bonheur Germantown Hospital Earns An Excellence Through Insight Award for Overall Satisfaction in Patient Satisfaction
Methodist Le Bonheur Germantown Hospital was recently recognized with an Excellence Through Insight award for Overall Satisfaction in Inpatient Maternity and Inpatient Step-down Units for large hospitals by Healthstream, Inc.
“This award represents the importance our physicians, nurses, and staff place on collaborating with our family partners to provide patient-and family-centered care to every member of our community.” said William Kenley, CEO of Methodist Le Bonheur Germantown Hospital.
Methodist Germantown was awarded this honor for its commitment to excellence in patient care. To qualify for an award, a hospital must have been a patient satisfaction-tracking client of Healthstream in 2012, scored in the 75th percentile or higher, and surveyed a minimum of 100 patients. Methodist Germantown was chosen for receiving the highest ratings in overall satisfaction from among Healthstream’s clients, as well as exceeding industry standards.